YourTexasBenefits is an online portal managed by the Texas Health and Human Services Commission (HHSC). It offers a streamlined way for Texas residents to apply for, manage, and renew various state benefits.

Yourtexasbenefits Portal

The platform is user-friendly, making it accessible for a wide range of applicants, including those with limited tech experience.

YourTexasBenefits is a one-stop-shop for Texans to access state benefits such as healthcare services, food assistance, cash aid, and other programs.

It provides an easy and efficient way for individuals and families to apply for multiple programs without having to navigate through different departments and application processes.

The portal provides access to a variety of programs, including:

  • SNAP Food Benefits
  • TANF Cash Help
  • Health Care
  • Support Services
  • WIC Food Benefits

The platform also allows users to update their information, report changes, and renew benefits when necessary. It is a convenient and time-saving tool for individuals and families who rely on state benefits.

You can access YourTexasBenefits from any device with internet connection, including a computer, tablet, or smartphone, and any time of the day as it is available 24/7. So, you can apply for benefits from the comfort of your own homes, without having to visit an HHSC office.

Managed ByTexas Health and Human Services Commission (HHSC)
Your Texas Benefits Official
CountryUnited States
LanguagesEnglish, Spanish (Other languages may be supported)
Primary FocusAssistance for individuals and families in need

How Do I Access YourTexasBenefits Portal?

Step 1: Visit the YourTexasBenefits official website at

Step 2: Click on the ‘Login’ button located on the homepage.

Yourtexasbenefits login

Step 3: It will take you to the Your Texas Benefits Login Page. Now, you need to enter your username and password in the provided fields.

Step 4: Once you have entered your login credentials, Click the ‘Log In’ button to access your Texas Benefits account.

How Do I Create YourTexasBenefits Account?

Step 1: Visit the YourTexasBenefits website at and go to the Login page.

Step 2: Click on the ‘Create An Account’ link button.

Your Texas benefits Portal login account registration process

Step 3: It will take you to Account Registration Webpage. Now, you will be asked to enter your personal information, including name, date of birth, Phone Number, email address, mailing address, Social Security Number (SSN), etc.

Step 4: If you have any texas benefits already or applied currently, then you can enter your case number, and EDG Number [if you have one]. After that click the “Next” button.

Step 5: Now, you have to create a username and password for your Texas Benefits account, and set up security questions and answers for account recovery purposes.

Yourtexasbenefits account create steps

Step 6: After that, tick the “Agree to the terms and conditions” option.

Step 6: Then, click on the ‘Create Account’ button to complete the registration process.

Step 7: You may be required to verify your email address by clicking on a link sent to your email.

Step 8: Once your account is created, you can access Your Texas Benefits Account.

Your Texas Benefits Login Video Guide: Account Login

Eligibility Requirements for YourTexasBenefits

Eligibility for YourTexasBenefits, which encompasses various assistance programs in Texas, depends on several factors. Here are the general requirements:

  1. Residency: Must be a resident of the state of Texas.
  2. Citizenship/Immigration Status: U.S. citizens and certain lawfully present non-citizens are eligible. Specific programs may have their own citizenship or immigration requirements.
  3. Income Level: Income limits vary by program. Generally, applicants must fall within certain income thresholds based on family size and the federal poverty level.
  4. Household Composition: Some benefits depend on household size and the relationships between household members.
  5. Employment Status: Certain programs, like SNAP, have work requirements, especially for able-bodied adults without dependents.
  6. Resources/Assets: Some programs consider the value of your resources, like bank accounts and vehicles.
  7. Specific Needs: Programs like Medicaid and CHIP have specific eligibility criteria based on age, pregnancy status, disability, or family situation.
  8. Health Insurance Status: For health-related benefits, your current health insurance status may be considered.
  9. Educational Status: For programs targeting students or children, enrollment in school or educational programs might be required.
  10. Special Circumstances: Some programs cater to individuals with special circumstances, like elderly adults, disabled individuals, or families with young children.

Application Process For Your Texas Beneftis?

Yourtexasbenefits benefits apply

  1. Visit the Website: Go to the YourTexasBenefits website at
  2. Create an Account: If you don’t already have an account, create one by clicking on ‘Create a new account’ and following the registration process.
  3. Log In: If you already have an account, log in with your username and password.
  4. Start a New Application: Once logged in, look for the option to start a new application for benefits.
  5. Fill Out the Application: Complete the application form by providing all the required information, including personal details, household information, income, and resources.
  6. Upload Required Documents: Attach any necessary documents that are required for the application. This may include proof of income, identification, and residency.
  7. Review and Submit: Carefully review your application to ensure all information is accurate and complete. Then, submit your application.
  8. Wait for a Response: After submission, your application will be processed. You will receive a notice about the decision, which may also include a request for an interview or additional information.
  9. Interview (if required): For some programs, you may need to complete an interview with a caseworker. This can often be done over the phone.
  10. Check Status: You can check the status of your application online by logging into your YourTexasBenefits account.

Managing Your Benefits

  • Report Changes: It’s important to report any changes in your circumstances, such as income, employment, or family size, as they may affect your eligibility.
  • Renew Benefits: Benefits need to be renewed periodically. You will receive a notice when it’s time to renew your benefits, which can be done through your online account.
  • View Benefits: Through your YourTexasBenefits account, you can view the benefits you are currently receiving and any upcoming appointments or deadlines.
  • View Letters: Any notices or correspondence from HHSC will be available for viewing in your account.
  • Manage Appointments: You can schedule, reschedule, or cancel appointments related to your benefits through your online account.
  • Set Up Alerts: Stay updated with important information about your benefits by setting up alerts through your account. You can choose to receive notifications via email, text message, or mail.

Your Texas Benefits App

The YourTexasBenefits website also offers a mobile app for Android and iPhone users. The app provides the same features as the website, making it convenient for individuals to access their benefits on-the-go. Users can download the app from  Google Play or iTunes App Store.

Learn more about the YourTexasBenefits mobile app and its features.

Types of Assistance Available

YourTexasBenefits provides access to several key assistance programs:

  • Health and Nutrition: Health insurance through Medicaid, CHIP, or Medicare; food assistance through SNAP (Supplemental Nutrition Assistance Program) or WIC (Women, Infants, and Children).
  • Financial Aid: Cash assistance for families with children through TANF (Temporary Assistance for Needy Families); financial aid for higher education through the Texas College Work-Study Program.
  • Child Care: Help with child care costs through CCMS (Child Care Management Services) or the Texas School-Age Youth Child and Adult Care Program.
  • Housing Assistance: Rental assistance through HAP (Housing Assistance Payments); utility bill help through LIHEAP (Low-Income Home Energy Assistance Program).
  • Disability Benefits: Financial assistance for individuals with disabilities through SSI (Supplemental Security Income) or SSDI (Social Security Disability Insurance).
  • Senior Benefits: Help with health care costs and living expenses for senior citizens through programs like Medicare Savings Programs, Texas Medicaid Nursing Facility Program, and Community Care Services Program.

The Benefits of Your Texas Benefits Portal

  • Apply For Benefits: Save time and apply for benefits online.
  • Store Documents: Easily upload and store documents for future use.
  • Faster Processing Time: Online applications can be processed more quickly than paper applications.
  • 24/7 Access: The website is available 24 hours a day, 7 days a week, allowing you to manage your benefits at any time.
  • Convenience: With the mobile app, you can access your benefits from anywhere.
  • Stay Informed: Receive important alerts and notifications about your benefits through your account.
  • Hassle-Free Renewal: Easily renew your benefits online without having to mail in paper forms.

Common Issues Faced by YourTexas Benefits Users

  • Technical Difficulties: Some users may experience technical difficulties while navigating the website or app. If this happens, you can contact customer service for assistance.
  • Forgot Username/Password: If you forget your username or password, you can easily reset it through the website or app.
  • Application Rejections: Applications may be rejected if they are incomplete or contain incorrect information. Make sure to carefully review your application before submitting.
  • Document Conflicts: Sometimes, documents provided may conflict with each other or raise red flags. If this happens, you may be asked to provide additional documentation or attend an interview for clarification.
  • Eligibility Issues: Eligibility for benefits can change based on various factors such as income, employment status, and family size. If your eligibility changes, make sure to report it promptly.
  • Long Processing Times: While online applications are processed more quickly than paper applications, some programs may still have long processing times due to high demand.

Troubleshooting Guides for Frequent Issues

YourTexasBenefits Customer Service

ServiceContact InformationInstructions
General Customer Service800-942-3678Press “0” to speak with a customer service representative.
Help Over the Phone2-1-1 or 1-877-541-7905After picking a language, press 2.
Assistance with Username or Password2-1-1 or 1-877-541-7905After picking a language, press 2.
Online Help on the YourTexasBenefits website for answers and information on various topics.
Mailing AddressPO Box 149024, Austin, TX 78714-9024

Helpful Links

About HHSC

The Texas Health and Human Services Commission (HHSC) is the state agency responsible for administering YourTexasBenefits. The commission oversees the coordination of health and human services programs for Texans, including Medicaid, SNAP, TANF, CHIP, and other benefit programs.

Through HHSC’s efforts, YourTexasBenefits has made it easier for eligible individuals and families to access the assistance they need. The agency works closely with local and community organizations to ensure that Texans are aware of the available benefits and how to apply for them.

Frequently Asked Questions

How long does it take for YourTexasBenefits to be approved?

The approval time for benefits through YourTexasBenefits can vary depending on the specific program. Generally, it takes about 30 days for most applications to be processed.
However, for certain emergency services, such as the Expedited Service for SNAP, the process may be faster, typically within a few days.

How do I verify my identity on Texas benefits?

To verify your identity on YourTexasBenefits, you may need to provide personal identification documents such as a driver’s license, state ID, or birth certificate.
In some cases, additional verification through a phone interview or by providing additional documentation like utility bills or rent receipts may be required.

How do I add a case to my Texas benefits?

To add a case to your YourTexasBenefits account, log in to your account and look for an option to ‘Add a case’ or ‘Report a change.’ You will need to provide details about the new case, such as the type of assistance needed and relevant personal information. Follow the on-screen instructions to complete the addition.

Can I apply for multiple programs through YourTexasBenefits?

Yes, you can apply for multiple assistance programs such as SNAP, Medicaid, TANF, and CHIP through a single application on YourTexasBenefits.

Is there a mobile app for YourTexasBenefits?

Yes, YourTexasBenefits has a mobile app that allows you to manage your benefits, submit documents, and track application status on the go.

What should I do if I disagree with a decision made on my application?

If you disagree with a decision, you have the right to appeal. Instructions for filing an appeal are provided in the decision notice.

Can I renew my benefits online through YourTexasBenefits?

Yes, you can renew your benefits online. The system will notify you when it’s time to renew and guide you through the process.

How do I update my personal information on YourTexasBenefits?

Log into your account and navigate to the section where you can update personal details like address, income, and family composition.

Are non-citizens eligible for benefits through YourTexasBenefits?

Eligibility for non-citizens varies by program. Some programs are available to lawful residents, while others have specific requirements.

What kind of documentation do I need to provide when applying for benefits?

Common documents include proof of income, identification, residency, and any other program-specific requirements.

Can I use YourTexasBenefits if I’m homeless?

Yes, individuals who are homeless can use Your Texas Benefits. You can list a shelter, a friend’s address, or a relative’s address as your mailing address.

What is the maximum benefit amount in Texas?

The maximum benefit amount varies by program:
SNAP: Depends on household size; a household of four might receive up to $939 per month (as of 2023).
TANF: Also varies; a family of three might get up to $294 per month.
Medicaid, CHIP, and WIC don’t have a fixed maximum amount as they cover specific health and nutritional needs.


I hope this guide has helped you understand the benefits of using YourTexasBenefits and how to navigate the website and app. Remember to keep your account updated with any changes in eligibility or personal information. And if you encounter any issues, don’t hesitate to reach out to customer service for assistance.

YourTexasBenefits is here to help you and your family access the necessary assistance for a better quality of life. Keep checking your account for updates on your benefits and any upcoming appointments or deadlines.

1 thought on “YourTexasBenefits”

  1. Hello,

    When submitting my renewal on my laptop I got a system error. I tried submitting it at different times, changing my browser and starting a new renewal. Each time I got a system error notice. This is the reference number that was given from the latest attempt:
    Reference 99-1718655767527-49

    I would really appreciate your assistance.

    Thank you and have a great day,

    Michelle Whitener


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